[Podcast] Episode 66: Putting the Customer First: A Conversation with Troy Korsgaden

In this episode, we’ll sit down with Troy Korsgaden, founder of Korsgaden International, to discuss his journey in business leadership, the importance of mentorship for every leader, practical steps to amazing customer service, and so much more. No matter what industry your organization is in, the fundamentals of success are the same. Aim high and don’t be afraid to fall forward as you improve your standards!

0:00: Introduction with Troy Korsgaden

5:00: The Importance of Mentorship for Leaders

9:00: The Story behind Korsgaden International

14:00: Customer First, Aim Higher

20:00: Discussion Partner: About the Book

31:30: Inflection Point: About the Book

37:00: Words of Wisdom for Leaders

47:00: Final Thoughts/Conclusion

Listen to the AVAIL Podcast on Apple Podcasts, Google Play, Spotify, and Soundcloud.

Watch the video podcast of this episode on YouTube.